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Contact Bestway Pools Customer Service

How to Reach a Person at Bestway Pools

Verified Contact Information

Toll-Free Number:

  • 1-855-838-3888
    USA
Call Now
Send Message

Customer Service:

  • +6 129 037 1388
    Australia
  • +55 800 001 8400
    Brazil
  • +5 623 203 6438
    Central and South America
  • +4 822 602 2508
    Eastern Europe
  • +3 348 903 2400
    France
  • +49 432 155 5050
    Germany
  • +8 522 997 7169
    Hong Kong
  • +457 874 4569
    Scandinavia

General Info:

info@bestwaycorp.com.au
Australia
info@bestwaycorp.com.br
Brazil
info@bestwaycorp.lat
Central and South America
info@bestwaycorp.pl
Eastern Europe
info@bestwaycorp.eu
Europe
info@bestwaycorp.de
Germany
info@bestwaycorp.hk
Hong Kong
info@bestwayscandinavia.eu
Scandinavia
info@bestwaycorp.us
USA
info@bestwaycorp.com

Jobs/ Career:

career@bestwaycorp.com

Legal:

info@bestwayusa.com
Privacy Inquiries
privacy@bestwaycorp.eu

Media:

optout@bestwaycorp.us
Opt-out of Marketing Emails
info@bestwaycorp.fr
France

Bestway Pools Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Bestway Pools Phone Number
1 (855) 838-3888
Average Hold Time
00:04:01
Average Calls duration
3 minutes
Most Popular Bestway Pools Email Address
info@bestwaycorp.us
Bestway Pools Live Agent Availability
20% of callers successfully reach a real person
Issue Resolution Rate
Low (3% reported full resolution)
View full overview

How to Contact Bestway Pools Customer Service?

The Bestway Pools customer service phone number is (855) 838-3888 for US clients. Please bear in mind that the company operates in the Pacific Time Zone (PT), so it's advisable to contact them during business hours of their local time for a faster response.

Bestway Pools aims to provide efficient and helpful customer service to address any concerns or queries related to their products. However, the response time may vary depending on the nature and complexity of your issue. Rest assured, their customer service is committed to resolving your problems quickly.

To contact Bestway Pools via email, you can use their customer service email address: info@bestwaycorp.us. This is the official channel for addressing concerns or inquiries about their products or services.

While email communication records your interaction and lets you explain your issue thoroughly, please note that response times might be longer than phone or live chat. Therefore, Bestway Pools recommends reaching out through their phone support or via their website live chat feature for more urgent matters.

To contact Bestway Pools via their website, visit the official Bestway Pools website and navigate to the "Contact Us" page. Here, you'll find various company contact methods, including phone, email, and a contact form.

Fill out the contact form with your name, email address, subject, and message. Provide as much detail as possible to help the customer service team understand and address your issue more effectively. Once you've completed the form, click the "Submit" button. A representative from Bestway Pools will get back to you as soon as possible.

Bestway Pools is located at 3435 S. McQueen Road, Chandler, AZ 85286, United States. This is their corporate headquarters, where they manage all their operations. However, Bestway Pools also operates globally with offices and manufacturing facilities in different parts of the world.

If you wish to visit Bestway Pools location, you are advised to contact them to schedule an appointment. This will ensure a representative can assist you with your concerns or queries. Always respect their local time zone (Pacific Time Zone) when scheduling an appointment or contacting them.

PissedConsumer Club

Contact Information

Bestway Pools Website:

Bestway Pools Help Center:

Corporate Office Address:

Bestway Inflatables and Material Corp.
No.3065, Cao'an Road, Jiangqiao Town, Jiading District Shanghai
Shanghai, Shanghai 201801
China

Other Info (opening hours):

Mailing Address:

Bestway Europe S.p.A.

Via Resistenza, 5

20098 San Giuliano Milanese

Milan, Italy

More contact details

How Customers Rate Bestway Pools Support?

4.2 / 5
Good

Based on 7K calls to Bestway Pools customer support through PissedConsumer.com and 5 survey responses.

Total Calls
7K
Avg Call Duration
03:28
Issues Resolved
3%

Why Customers Call Bestway Pools?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 39%
  • Product/ Service 31%
  • Request for Information 13%
  • Shipping and Delivery 7%
  • Return/ Replace 6%
  • Website/ Application <1%
  • Account <1%
  • Staff <1%
  • Payments and Charges <1%
  • Refund <1%
  • Claims & Legal Issues <1%
  • Activation/ Cancellation <1%

Customer Inquiries & Issues

39%
  • "Troubleshoot a new Saluspa pump"
  • "Wrong pool sent to me"
  • "Need a. New filter"

Product/ Service

31%
  • "Dissatisfied with product"
  • "Leaking pump"
  • "See if my warranty is still good on my pool"

Request for Information

13%
  • "Help with pool set up"
  • "Questions about hose connectors for my 18 ft. Above ground pool"
  • "To check on delivery for my swimming pool pump"

Shipping and Delivery

7%
  • "Missing parts from my delivery today"
  • "What's the size o-ring for a best way 25 flow clear blue and white pump"
  • "Never received item after a month"

Return/ Replace

6%
  • "Need replacement hoses for pro steel max above ground pool"
  • "Replace the rails to my pool"
  • "The sand is washing out around the pool. What do you replace it with?"

Website/ Application

<1%
  • "install"
  • "Saluspa app instructions"
  • "Installing"

Account

<1%
  • "Spa won't pump code e02"
  • "E04 code"
  • "Just bought this tub in July and the pump is showing eo2 code this is the second tub. You need to send a new pump"

Staff

<1%
  • "Bad service *** quality pool pump for coleman pools"
  • "Need consumer service help"
  • "Customer service"

Payments and Charges

<1%
  • "15% discount"
  • "To get a price on the liner or vital pool itself no frame no pump just the vinyl pool"
  • "Deposits"

Refund

<1%
  • "The pool i brought, is on recall so I likea refund,also it's been 2wks I haven't received it yet."
  • "Refund"
  • "Order delayed want talk to Kara. She offer me refund of $100. As delivery will delay"

Claims & Legal Issues

<1%
  • "Claim"

Activation/ Cancellation

<1%
  • "Cancel order"
  • "My pool was cancelled"
  • "Want to cancel an order"

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The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

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